GUIDELINES FOR – TheWorksheets.CoM

GUIDELINES FOR ACTIVE & REFLECTIVE LISTENING SKILLS - Emmaus Small Groups

1 GUIDELINES FOR ACTIVE & REFLECTIVE LISTENING SKILLS • Repeat back what you think the speaker said and how they feel. • Let the speaker determine the pace of the conversation: don’t rush them along or sidetrack them. • Refrain from making judgments about the speaker and what they are saying. • Speak with the same feeling as the speaker, unless they are upset and angry, at which time ...